Acceptable Use Policy
As a provider of web site hosting, Broadband
Hosting provides web site hosting and dedicated servers to its
clients as a way for those clients to pursue the informational
and commercial exchange the Internet affords. To protect the
interests of all clients and to ensure optimal service levels,
Broadband Hosting has developed the following Acceptable Use
Policy ("AUP") for clients as a guide to client rights
and responsibilities when utilizing services offered by Broadband
Hosting. For full details please also read our Terms
of Service. Use of any service offered by Broadband Hosting
by any client will constitute acknowledgment of and agreement
to the terms outlined in this document and our TOS.
This AUP will be revised from time to time. A customer's use
of Broadband Hosting’s after changes to the AUP are posted
on Broadband Hosting’s web site, http://www.BroadbandHosting.com
, will constitute the customer's acceptance of any new or additional
terms of the AUP that result from those changes.
One important aspect of the Internet is that
no one party owns or controls it. This fact accounts for much
of the Internet's openness and value, but it also places a high
premium on the judgment and responsibility of those who use
the Internet to disseminate information to others.
When information is disseminated through the
Internet, they also must keep in mind that Broadband Hosting
does not review, edit, censor, or take responsibility for any
information its clients may create. When users place information
on the Internet, they have the same liability as other authors
for copyright infringement, defamation, and other harmful speech.
Also, because the information they create is carried over Broadband
Hosting’s network and may reach a large number of people,
including both clients and non-clients of Broadband Hosting,
clients' postings to the Internet may affect other clients and
may harm Broadband Hosting’s goodwill, business reputation,
and operations. For these reasons, clients violate Broadband
Hosting policy and the service agreement when they, their customers,
affiliates, or subsidiaries engage in the following prohibited
- Intellectual Property Violations
- Adult Material
- Defamatory or Abusive Language
- Forging of Headers
- Illegal or Unauthorized Access to Other Computers or
- Background Running Programs
- Distribution of Internet Viruses, Worms, Trojan Horses,
or Other Destructive Activities
- Facilitating a Violation of this AUP
- Export Control Violations
- Usenet Groups
- Other Illegal Activities
- Other Activities
Sending unsolicited bulk and/or commercial messages over the
Internet (known as "spamming"). It is not only harmful
because of its negative impact on consumer attitudes toward
Broadband Hosting, but also because it can overload Broadband
Hosting's network and disrupt service to Broadband Hosting clients.
Also, maintaining an open SMTP relay is prohibited. When a complaint
is received, Broadband Hosting has the discretion to determine
from all of the evidence whether the e-mail recipients were
from an "opt-in" e-mail list.
Intellectual Property Violations
Engaging in any activity that infringes or misappropriates the
intellectual property rights of others, including copyrights,
trademarks, service marks, trade secrets, software piracy, and
patents held by individuals, corporations, or other entities.
Also, engaging in activity that violates privacy, publicity,
or other personal rights of others. Broadband Hosting is required
by law to remove or block access to customer content upon receipt
of a proper notice of copyright infringement. It is also Broadband
Hosting’s policy to terminate the privileges of customers
who commit repeat violations of copyright laws.
Because the Internet is a global communication tool, and we
have clients from nearly every country in the world it is difficult
to dictate what is considered "adult material." However,
it is not our function to discriminate against those who choose
to utilize adult content or adult related material. This being
said, there are still several reasons why Broadband Hosting
has been forced to create its no adult sites policy for its
virtual server users.
If you need hosting for adult content you can do it in our sister
What does Broadband Hosting consider "Adult Material?"
Any site whose revenue is gained in part or whole from its adult
Photos or videos showing frontal nudity on either men or women
for non-scientific or non-artistic purposes.
Revenue-generating hyperlinks to sites who violate policy #1.
Why does Broadband Hosting have this policy?
Bandwidth and Resources
A virtual server is a shared environment where many servers
reside on each particular machine. This being said, consider
that an average "adult site" gets more hits than 100
standard websites. Some of the smaller adult sites get around
5 GB of transfer per day. With these types of resources being
utilized, our servers would be severely slowed if we allowed
these high traffic sites to also reside on our servers. On top
of that, we would be forced to raise our prices to pay for the
additional bandwidth. We strive to keep our servers fast and
inexpensive, and our bandwidth clear; therefore, adult sites
are not an option.
Broadband Hosting reserves the right to decide what it considers
"adult content", "adult material", "sexually
explicit", or "sexually related". Let us know
if you are unsure of the approval of your site before placing
Defamatory or Abusive Language
Using Broadband Hosting’s network as a means to transmit
or post defamatory, harassing, abusive, or threatening language.
Forging of Headers
Forging or misrepresenting message headers, whether in whole
or in part, to mask the originator of the message.
Illegal or Unauthorized
Access to Other Computers or Networks
Accessing illegally or without authorization computers, accounts,
or networks belonging to another party, or attempting to penetrate
security measures of another individual's system (often known
as "hacking"). Also, any activity that might be used
as a precursor to an attempted system penetration (i.e. port
scan, stealth scan, or other information gathering activity).
Background Running Programs
Background Daemons in general are prohibited on Broadband Hosting
servers, including, but not limited to, IRC bots, eggdrop, BitchX,
XiRCON, warez sites, Web Proxies and/or any other program that interferes with
normal server operation.
Broadband Hosting will be the sole arbitor of what consitutes
a violation of the above policy.
Distribution of Internet
Viruses, Worms, Trojan Horses, or Other Destructive Activities
Distributing information regarding the creation of and sending
Internet viruses, worms, Trojan horses, pinging, flooding, mailbombing,
or denial of service attacks. Also, activities that disrupt
the use of or interfere with the ability of others to effectively
use the network or any connected network, system, service, or
Facilitating a Violation
of this AUP
Advertising, transmitting, or otherwise making available any
software, program, product, or service that is designed to violate
this AUP, which includes the facilitation of the means to spam,
initiation of pinging, flooding, mailbombing, denial of service
attacks, and piracy of software.
Export Control Violations
Exporting encryption software over the Internet or otherwise,
to points outside the United States.
Broadband Hosting reserves the right not to accept postings
from newsgroups where we have actual knowledge that the content
of the newsgroup violates the AUP.
Other Illegal Activities
Engaging in activities that are determined to be illegal, including
advertising, transmitting, or otherwise making available ponzi
schemes, pyramid schemes, fraudulently charging credit cards,
and pirating software.
Engaging in activities, whether lawful or unlawful, that Broadband
Hosting determines to be harmful to its clients, operations,
reputation, goodwill, or customer relations.
As we have pointed out, the responsibility for
avoiding the harmful activities just described rests primarily
with the client. Broadband Hosting will not, as an ordinary
practice, monitor the communications of its client to ensure
that they comply with Broadband Hosting policy or applicable
law. When Broadband Hosting becomes aware of harmful activities,
however, it may take any action to stop the harmful activity,
including but not limited to, removing information, shutting
down a web site, implementing screening software designed to
block offending transmissions, denying access to the Internet,
or take any other action it deems appropriate.
Broadband Hosting also is concerned with the
privacy of on-line communications and web sites. In general,
the Internet is neither more nor less secure than other means
of communication, including mail, facsimile, and voice telephone
service, all of which can be intercepted and otherwise compromised.
As a matter of prudence, however, Broadband Hosting urges its
clients to assume that all of their on-line communications are
insecure. Broadband Hosting cannot take any responsibility for
the security of information transmitted over Broadband Hosting’s
Broadband Hosting will not intentionally monitor private electronic
mail messages sent or received by its clients unless required
to do so by law, governmental authority, or when public safety
is at stake. Broadband Hosting may, however, monitor its service
electronically to determine that its facilities are operating
satisfactorily. Also, Broadband Hosting may disclose information,
including but not limited to, information concerning a client,
a transmission made using our network, or a web site, in order
to comply with a court order, subpoena, summons, discovery request,
warrant, statute, regulation, or governmental request. Broadband
Hosting assumes no obligation to inform the client that client
information has been provided and in some cases may be prohibited
by law from giving such notice. Finally, Broadband Hosting may
disclose client information or information transmitted over
its network where necessary to protect Broadband Hosting and
others from harm, or where such disclosure is necessary to the
proper operation of the system.
Account Policies and Cancellation
Cancellation requests must be made via email to firstname.lastname@example.org
or via the online ticketing system at https://www.broadbandhoting.net/clientarea/
- No other avenues of cancellation will be accepted. While no
advance notice of cancellation is required, all fees paid for
service to the point of cancellation are nonrefundable. Cancellations
made within 30 days of beginning service are subject to the
Broadband Hosting 30-day guarantee, and will result in a refund
of fees paid. All fees paid for domain registration are nonrefundable,
without exception. All domain registrations are completed only
after payment is received. Accounts are payable in full at the
time of account creation. Accounts for which payment by credit
card is selected are subject to suspension if payment cannot
be processed at the time of account creation. New accounts that
remain past due fifteen (15) days after account activation are
subject to termination without notice. Any account reaching
fifteen (15) days past due is subject to suspension for nonpayment.
Such accounts are subject to termination after thirty (30) days
in a past due state. All invoicing and payments are automatic
and recurring based on the contract length specified by the
client at the time of account setup or by request after setup
has been completed. All invoices are due upon creation. Chargebacks
issued for valid hosting fees will result in immediate account
termination, without prior notice, and without exception.
We hope this AUP is helpful in clarifying the
obligations of Internet users, including Broadband Hosting and
its clients, as responsible members of the Internet. Any complaints
about a client's violation of this AUP should be sent to our